Who should attend:
Operational Managers and/or Leaders within the Manufacturing Environment
Course structure (e.g. type of delivery, classroom, practical, simulated etc.):
Class room and practical.
Benefits of attending:
By the end of the course the delegates will be able to understand….
•The customer specific requirements and the importance of quality for the customer
•The principles of design and process quality
•The cost of quality
•Quality planning including process and product audits
•The concepts of process capability, variation and the appropriate process control
•The importance of Quality Management Systems
•Quality management and its impact on the learner
•Customer focused quality – standards and specifications
•Design & Process Quality – understanding DFMEA and PFMEA and the importance of the two methods
•Quality Planning and the cost of quality
•Quality tools – problem solving and root cause analysis
•Quality Management Systems – variation depending on sector ISO:9001, TS:16949 etc
COURSE BOOKING: Register your interest in this course or contact us for more information by completing the enquiry form below.
Course Cost: £190 per person per course.
Alternatively please contact Andrew Stott on 01384 471163 for an informal discussion.
Download course information here