Upcoming Courses & Events

SolidWorks - Section 1 Basics and User Interface
See below

SolidWorks - Section 2 Introduction to Sketching
See below

Customer Service
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Course Title:
Communication Skills
See below
22/11/2018 - 22/11/2018
Duration and Times:
Course Provider:
University of Wolverhampton


 Click here to book onto the 22 Nov course




This course is delivered by the Elite Centre for Manufacturing Skills (University of Wolverhampton)

Learning Aim:-


1. Introduction and outline of the training course and European funding support

2. Introduction to Communication techniques in the workplace

3. Your responsibility for good communication

4. Understand the benefits of good communication in the workplace




Knowledge of different communication techniques and the attributes of a good communicator   Be able to identify the actors that influence communication and the impact on individuals Be able to apply the knowledge in the workplace and improve work performance. Recognise good and poor practice and develop own style of communication.

  • Under the EU funding rules, eligibility will be checked before the course commences
  • People currently undertaking a modern apprenticeship are not eligible for this funded course
  • Your business must be located in the Black Country to be eligible for this course

If you have a query about this course, please complete the form below.